Introduction

At Ilbesla Cloud PMS, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us.

We follow the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure that your personal data is processed lawfully, fairly, and transparently.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, contact us, or participate in surveys. This may include:

• Personal identification information (Name, email address, phone number, etc.)
• Payment information
• Usage data (how you interact with our services)
• Technical data (IP address, browser type, operating system, etc.)

We also collect information automatically when you use our services, such as cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with third parties only in the ways that are described in this privacy statement.

We may share your information with:

• Service providers who perform services on our behalf
• Business partners who provide products or services you have requested
• Compliance with laws and lawful requests

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to erase your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data

To exercise these rights, please contact us at privacy@ilbesla.cfd.

Data Security

We have implemented appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

Last updated: October 15, 2025