Frequently Asked Questions
Find answers to common questions about Cloud PMS. If you can't find what you're looking for, please contact us.
General Questions
Cloud PMS is a cloud-based property management system designed to streamline and optimize the operations of hotels, resorts, and other hospitality businesses. It offers a comprehensive suite of tools for managing reservations, guest communications, housekeeping, maintenance, and more.
Cloud PMS works by providing a centralized platform where you can manage all aspects of your property. It integrates with your booking channels, payment gateways, and other systems to provide a seamless experience for both your staff and guests. The cloud-based nature means you can access the system from anywhere, at any time, using any device with an internet connection.
Cloud PMS is designed to be flexible and scalable, making it suitable for a wide range of properties, from small hotels to large resorts. It can be customized to meet the specific needs of your property, and it offers a range of features that can help you improve efficiency, reduce costs, and enhance the guest experience.
Technical Questions
Cloud PMS is a web-based application, so you can access it from any device with an internet connection. However, for the best experience, we recommend using a modern web browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge. The system is optimized for desktop and laptop computers, but it is also responsive and can be used on tablets and smartphones.
Yes, Cloud PMS is designed with security in mind. We use industry-standard encryption and security protocols to protect your data. Additionally, we regularly update our systems to ensure that they are protected against the latest threats. We also offer a range of security features, such as role-based access control and audit logs, to help you manage access to the system and track user activity.
Yes, Cloud PMS offers a range of integration options to help you connect it with other systems and services. This includes integrations with booking channels, payment gateways, channel managers, and more. We also offer an API that allows you to customize the system to meet your specific needs.
Pricing and Support
The pricing for Cloud PMS is based on the size and complexity of your property. We offer a range of plans to suit different needs and budgets. For more information, please contact us.
Cloud PMS offers a range of support options to help you get the most out of the system. This includes online documentation, video tutorials, and a dedicated support team that is available to answer your questions and resolve any issues. We also offer training and consulting services to help you implement and optimize the system.
Yes, we offer a free trial of Cloud PMS so you can explore the system and see how it can benefit your property. The trial is available for a limited time, so be sure to sign up today to take advantage of this offer.